1. Is the price quoted including installation?
No, if you need installation service, please contact our authorised dealers listed at www.wowgadgets.com.sg/authorised-dealers

2. Is the price quoted including free delivery?
No, we will charge the delivery fee for overseas or even local purchase. Price is quoted when you check out.
Alternatively, you can contact our authorised dealer for offline purchase. 

3. Can I get discount for corporate and bulk purchase?
Please contact us at sales@wowgadgets.com.sg with your company name and enquiries for our follow up. 

4. I found some products on your home page but they are not listed for sale here. How can I purchase or check out the price?
Some product requires customisation and price may varies. Please call us at 61009691 or drop us an email at sales@wowgadgets.com.sg for our follow up.

5. Can I return a product after purchase?

All products sold are non-returnable and non-refundable once the order has been paid or delivered. 

In exceptional cases, at our sole discretion, a refund may be considered. Such cases will require:

  • The product to be in its original, unopened packaging.
  • Proof of purchase (invoice or order confirmation).
  • Return shipping to be arranged and paid for by the customer.
  • Deduction of any applicable payment processing fees, delivery charges, or other related costs from the refund amount.
  • Please note: we may not be able to refund the purchase to the same credit card used for payment; in such cases, the refund will be made via PayNow.

We strongly encourage customers to review product specifications and clarify any doubts with our team before placing an order.

6. Do you need further assistance?
Please visit our help center here.